What do I do if a creator did not follow guidelines for the content?

If a creator fails to follow the post guidelines outlined by your business, we recommend reaching out to the creator directly through the ShoutOut app messaging feature to discuss the issue and provide feedback on the non-compliant post. Clearly communicate the specific areas where the post deviates from the agreed-upon guidelines and express your expectations for rectification. Additionally, we encourage you to contact a member of the ShoutOut team to inform us of the situation and seek assistance in resolving the issue. Our support team is here to facilitate communication between businesses and creators, and ensure that collaborations proceed smoothly.